[Last updated: July 12, 2024]
Always Express shipments:
To offer you a complete and satisfying shopping experience, we provide below all the information regarding shipments of products purchased on our site.-
Order processing times : Once you place your order on Kometastore.com, we strive to process it as quickly as possible. Usually, processing takes 1 to 2 business days .
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Shipping methods : We only offer the best shipping service available so all our shipments are Express with the most suitable courier for the destination area.
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Shipping costs : Shipping costs are €7.90 for Italian orders with amounts less than €70 , for orders with higher amounts, shipping to Italy is free . For shipments to Europe , shipments have a fixed cost of €18 . We also ship to the USA and Canada at a fixed cost of €25 .
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Delivery times : Delivery times depend on the selected destination region or country. Usually, delivery times for shipping to Italy are between 1 and 3 working days . Shipments to Europe can take 2 to 5 working days. In the USA and other international locations, shipping takes 3 to 5 working days to arrive at its destination. Please note that delivery times may vary due to unforeseen circumstances or holidays.
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Order Tracking : We will provide you with a tracking number once your order has shipped. You can use this number to follow the status of the shipment on the designated courier's website. This way, you will be able to monitor the progress of your order until it is delivered.
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Shipping address : Make sure you provide a correct and complete shipping address at the time of purchase including a telephone number that can respond to any requests from the courier upon delivery. .
We hope you found this shipping information helpful. For further details or questions , please do not hesitate to contact us .