How can I request a return?
If you have decided to return your order, don't worry: below you will find all the information you need to make a return quickly and easily!
You have the possibility to make a return or exchange within 30 days from the order delivery date via the return request page .
Which products can I return?
You can return all products within 30 days of purchase , but be sure to treat them with care! The items must still be as perfect as when you received them, with the packaging intact and the labels still attached.
And the costs?
Returns within Italy are free for orders over €90. For smaller amounts it costs €7.90.
Returns outside Italy cost €20.
When will I receive the refund?
Once we have received your return and carefully checked it, we will send you a confirmation email.
If your return is approved, the refund will automatically be credited to your payment method (the one used during the purchase) within 10 working days.
For other questions do not hesitate to contact us !